As busy individuals, our schedules can be overwhelming and leave us with little to no time to manage household chores, which is why hiring maid services in Charleston is more than a convenience. It is a necessity, that helps us lead a fulfilled life.

However, to reap all the time and energy-saving benefits trained maids introduce into our lives, you can’t go just about hiring anyone. You want to make sure you have a reliable and trustworthy team that will have your ultimate well-being in mind.

How do I choose a good maid service?

Finding reliable maids and avoiding bad ones is a science and art form altogether. But, to make things easier, you should focus on the former, by putting the service provider under a looking glass, and seeing if they possess these 10 traits:

10 Traits of a Reliable Maid ServiceProfessionalism

This characteristic is non-negotiable, which is why we’re putting it first. Reliable maids will operate with the utmost professionalism. This means they will be punctual, responsive, and communicate effectively.

They will have a system in place for scheduling appointments and following up with you promptly, which will make you feel confident in their ability to provide high-quality cleaning services.


When it comes to cleaning your home, experience matters. A maid service that has been in business for a while has likely developed systems and processes to deliver consistent cleanliness quality. It is also a good indicator they have the knowledge and skills to handle any cleaning challenges that may arise.

Background Checks

You want to feel safe and secure when inviting a stranger into your home, which is why a reliable provider will always conduct background checks on their employees and ensure they are trustworthy and have a good track record. This will give you peace of mind and help you build trust with your cleaners.


Your specific cleaning needs may vary from week to week and even from day to day. This is why you want to have a team that can offer flexible scheduling options that can accommodate your lifestyle, as well as be willing to adjust their cleaning services to meet your changing needs.

Attention to Detail

Good maids have the ability to spot areas that need cleaning that may seem superhuman. But, although we’d love to portray them that way, their ability stems directly from training and experience, as well as the utilization of specialized tools and techniques.

Quality Products and Equipment

Tying into the previous point, you want maids will use high-quality cleaning products and equipment, as it is the only way to ensure the best results. Additionally, you want them to also be knowledgeable about which products work best for different surfaces and materials, as well as which ones are safe for every member of your household, including pets.

Clear Pricing

A trustworthy cleaning provider will be transparent about their pricing structure and what you can expect to pay for their services. They’ll provide you with a clear and comprehensive breakdown of the costs and any additional fees that may apply (based on the services you chose), so you won’t have to deal with any nasty surprises.

Great Reviews and References

One of the best ways to determine the reliability of any service provider, whether it be a maid, housekeeper, or cleaner,  is to check their online reviews and references. In this specific case, a reputable maid service will have positive reviews from satisfied customers and be happy to provide references upon request.

Liability protection

A respectable maid service will be fully insured and bonded without exceptions. This protects you in the unlikely case of any accidents or damages that may occur during the cleaning process.

Customizable Cleaning Plans

Every home is unique, and your cleaning needs may be different from your neighbor’s. For this reason, you want a company that offers customizable cleaning plans that can be tailored to your specific needs. This ensures that you’re only paying for the cleaning services you need and nothing more.

How do I choose a good maid serviceWhich maid services in Charleston are considered among the most reputable?

If you’re looking for maids that tick all of the above boxes, you should look no further than Charleston’s own Castle Keepers. Our staff has ample training and years of experience making homes on either side of Ashley River the best versions of themselves. Reach out to us today and you, too, can reap all the benefits that come with having us as your designated housekeeping team!