About Castle Keepers
A Different Kind of Cleaning Company—Built for Homeowners Who Expect More
Castle Keepers House Cleaning was founded in 1994 with a clear purpose: to build a cleaning company that homeowners could genuinely trust—not for a single visit, but for years. Three decades later, that purpose hasn’t changed. We are built for one type of discerning client: homeowners who want their homes cleaned every week or every two weeks by a dependable, professional team.
We are not a company that tries to be everything to everyone. We don’t chase construction cleans, office cleaning contracts, or heavy one-time-job promotions. Instead, every system, every hire, and every process is designed to serve homeowners who want consistent, reliable, relationship-driven recurring service.
Industry Leaders in Professional Cleaning Standards
Castle Keepers has been at the forefront of innovation among house cleaning professionals for over 30 years. We pioneered environmentally friendly and sustainable cleaning methods in residential cleaning before green cleaning became an industry standard. We also co-authored the book on housekeeping used to certify House Cleaning Technicians nationwide.
Castle Keepers was one of the first home cleaning services to support ARCSI—the Association of Residential Cleaning Services International—a trade organization dedicated to promoting professionalism in the residential cleaning industry. Our leadership in establishing industry standards means our clients benefit from practices refined over decades and validated by the profession’s top organizations.
Systems That Deliver Consistent, Accountable Results
Great intentions aren’t enough—great cleaning requires great systems. Castle Keepers invests heavily in the operational infrastructure that makes every visit predictable, measurable, and improving:
- Home-Specific Detailed Scope of Work — Individualized room-by-room instructions, photos, and preferences for every client. Nothing is generic. Nothing is assumed.
- Same Team Assignments — We assign the same cleaning professionals to your home on a predictable schedule, building familiarity, accountability, and long-term trust.
- Automated Scorecards — After every visit, you rate the results and share feedback that directly refines your cleaning plan.
- Online Customer Portal — Manage dates, payments, preferences, and history from one convenient dashboard.
- Real-Time Notifications — Know exactly when your team is scheduled, on the way, arrives, and leaves.
These aren’t add-ons. They’re the backbone of how we operate—and why our recurring clients stay with us year after year.
Our People Make the Difference
Every Castle Keepers cleaning technician is thoroughly screened, professionally trained, and held to the highest standards in the industry. We invest in our team because we know that the person entering your home is the most important part of the service equation.
Our technicians receive ongoing training in cleaning techniques, green cleaning protocols, and customer communication. They’re not contractors—they’re team members who represent Castle Keepers’ 30-year commitment to quality every time they walk through your door.
Castle Keepers has been recognized as a Top Place to Work because we believe that taking care of our team is how we take care of your home.
Proudly Serving South Carolina
Castle Keepers is independently owned—not a franchise. We operate three branches across South Carolina, serving homeowners in Greenville, Charleston, and Spartanburg and their surrounding communities.
Whether you’re in the heart of downtown Charleston or the rolling hills of Greenville’s suburbs, you’ll receive the same Castle Keepers standard: consistent, professional, relationship-driven cleaning built for the long term.
Get your free quote today or call (888) 302-5582 to experience the Castle Keepers difference.
Here at Castle Keepers
Castle Keepers House Cleaning has been at the forefront of innovation and leadership among house cleaning professionals for years. We pioneered environmentally friendly and sustainable cleaning methods in residential cleaning. We also co-authored the book on housekeeping that is used to certify House Cleaning Technicians.
Castle Keepers House Cleaning was one of the first home cleaning services to support ARCSI, the Association of Residential Cleaning Services International, a trade organization dedicated to promoting professionalism in the industry.
We are independently owned, not a franchise, with branches in Charleston, SC, Greenville, SC.
In 2009, we were the first residential cleaning service to earn a Cleaning Industry Management Standard (CIMS) certification. In 2017, we were the first to earn this certification (the industry equivalent to ISO-9000 and its Green Building designation) for multiple branches.
Cleaner
Cleaner
Our choice of cleaning chemicals, Clorox GreenWorks, is a nationally recognized brand in the cleaning business. Annihilare, EPA registered and Green Seal™ certified cleaners and disinfectants. These contain the safest ingredients for families, pets, workplaces, neighborhoods, and the environment, and yet are effective as cleaning agents.
Our PerfectCLEAN microfiber towels are scientifically proven to sweep away soil and microorganisms more effectively than sponges and other cleaning cloths.
Safer
Safer
No cleaning chemical residues are left on counter or floor surfaces or in the air of your home, an advantage in homes where infants, children, pets and people with chemical sensitivities and immunity problems reside. Deionized Water attracts the ions in normal household soil and removes them from surfaces. It leaves no chemical residue and is non-toxic.
Greener
Greener
Castle Keepers House Cleaning is a leader in green cleaning. We use natural products that clean better, are safer for your family, and are better for the environment. Our cleaning methodology uses less water and has a smaller carbon footprint than traditional cleaning methods, and is non-toxic.
Part of the Community
Part of the Community
Castle Keepers House Cleaning was founded in 1994, and since then we have been making lives easier for busy people. When you have our Cleaning Professionals come to your home, you have more time to do the things you enjoy. We are committed to the protection of the environment as well as the health and safety of our employees and customers. We use natural products that clean better, are safer for your family, and are better for the environment.
Maid Service You Can Trust
Maid Service You Can Trust
At Castle Keepers House Cleaning we take great pride in our professionalism. Our Cleaning Professionals are better screened, better trained, and provide better cleaning. They undergo a background check, a drug screening, and are thoroughly trained before they enter your home.
Leadership
Leadership
Our leadership team members are known across the US. Castle Keepers House Cleaning was the world’s first residential cleaning service to earn a Cleaning Industry Management Standard (CIMS) certification and its Green Building designation.
Official Policies
Quality Plan
The purpose of this quality plan is to identify the quality management methods being applied to the Customer Service Agreement between Castle Keepers House Cleaning and its customers for residential cleaning. The expected outcome is a clean home and a satisfied customer. Read more
Green Cleaning Policy
Green cleaning is cleaning to protect health without harming the environment. Castle Keepers House Cleaning is committed to the protection of the environment, the health, and safety of its employees and customers, and to providing leadership in green cleaning for the residential cleaning industry. Read more
Environmental Policy
Castle Keepers House Cleaning is committed to the protection of the environment, the health, and safety of its employees and customers, and to providing leadership in environmental stewardship for the residential cleaning industry. Read More
Communication Plan
The organization shall have clear procedures for effective communication among all levels of the organization. Read more
Corrective Action Review Plan
All employees responsible for meeting customer requirements shall have responsibility and authority to initiate corrective action. Read more
