Keeping your house clean and tidy can be quite a daunting task, especially if you’re leading a busy life or running a tight schedule. And, let’s face it, that’s pretty much 99% of people today, which is why so many opt to hire professionals to do their dirty work.

But with the cleaning market oversaturated with companies of varying skill and reputability levels, it’s getting harder by the day to know which one to choose. To help you make an informed decision, we’ve put together a list of 10 requirements residential cleaning services from Greenville should meet in order to be considered a good and, more importantly, safe choice.

What do customers want from a cleaning company?

What do customers want from a cleaning companyAbove all, choosing a cleaning company is a personal decision. As such, the extent of their capabilities will depend on your specific needs and preferences. However, some traits are non-negotiable, as they’ll directly impact the quality of service you receive.

By considering the requirements listed below, you’ll be able to find a cleaning company that meets your expectations and standards and provides you with the clean and tidy home you deserve.



Experience is essential in any profession, and house cleaning is no exception. Therefore, you want to look for a company that has been in business for a while and has a proven track record of providing high-quality services.


A professional housekeeper should treat you and your property with the utmost respect. They should be punctual, dress appropriately, and use high-quality equipment and cleaning supplies appropriate for the job.


Cleaning can be a hazardous task, and accidents can happen. Make sure the cleaning company you choose has liability insurance to cover any damages or injuries that may occur on your property.


Since you’ll be entrusting your home and possessions to strangers, having a reliable, trustworthy team is an absolute imperative. Therefore, be sure to choose a company that conducts background checks on its employees and has a strict hiring process.


Your cleaning needs may vary from week to week and so, too, can your schedule. As such, it’s essential to choose a highly flexible company that’s ready and willing to adapt to you, and not the other way round.

Attention to Detail

“The devil’s in the detail” and this is nowhere more true than in cleaning. In this industry, it’s little things that make a big difference, so your cleaners of choice should have a keen eye and pay close attention even to the areas that are often overlooked.

Eco-Friendly Products

If you have children and/or pets, someone in your household is susceptible to allergies or suffers from respiratory problems, or you’re simply eco-conscious, you want to choose a cleaning company that uses green products that are non-toxic and safe for everyone in your home.


Clear and open communication is essential when working with a cleaning company. Make sure they have an efficient and responsive system that allows you to make requests or ask questions.

Customizable Services

No two homes are the same. Your cleaning needs may differ from your neighbor’s and even your own from a week ago. With this in mind, you want to choose a company that offers customizable services, allowing you to tailor your cleaning plan to your specific needs.

Satisfaction Guarantee

A reputable cleaning company should stand behind its work and offer a satisfaction guarantee. If you’re not happy with the results, they should be willing to come back and address any issues.

Who offers high-quality residential cleaning services in Greenville & the area near me?

10 Requirements from a House Cleaning CompanyIf you want a cleaning company that meets all of the requirements outlined above, you want Castle Keepers Greenville. With a long history of excellence and a team of amply trained and experienced professionals, you can be certain that your cleaning needs will be met with the highest quality standards. Contact us today or visit our headquarters located near Bob Jones University, and rest easy, knowing that your home is in the best hands.