Castle Keepers House Cleaning team members are trained to take extra time and care with your valuables, including electronics, computer equipment, and fragile collectibles. We appreciate that you’ve trusted us with them, but since we can’t absolutely guarantee that nothing will be broken or damaged, please notify us of anything you prefer we not touch.
If something does get damaged while we are cleaning your home, the cleaning team will leave you a note, or inform you in person if you are home. The office will also follow up with a phone call to determine the best course of action to take to repair or replace the broken or damaged item. We do our best to repair or replace anything we damage during your cleaning.
The most tragic type of damage is that of something irreplaceable with either monetary or sentimental value. Rather than be sorry, the safest way to protect these items is to store them away on your cleaning day or instruct us not to clean such items.
Castle Keepers House Cleaning is not responsible for breakage due to normal wear and tear, deterioration caused by age, or damage caused by improper assembly, construction, or mounting of an item. Please inform us immediately if any items in your home require this type of attention.
