About Castle Keepers
Here at Castle Keepers
Castle Keepers House Cleaning has been at the forefront of innovation and leadership among house cleaning professionals for years. We pioneered environmentally friendly and sustainable cleaning methods in residential cleaning. We also co-authored the book on housekeeping that is used to certify House Cleaning Technicians.
Castle Keepers House Cleaning was one of the first home cleaning services to support ARCSI, the Association of Residential Cleaning Services International, a trade organization dedicated to promoting professionalism in the industry.
We are independently owned, not a franchise, with branches in Charleston, SC, Greenville, SC.
In 2009, we were the first residential cleaning service to earn a Cleaning Industry Management Standard (CIMS) certification. In 2017, we were the first to earn this certification (the industry equivalent to ISO-9000 and its Green Building designation) for multiple branches.
Cleaner
Cleaner
Our choice of cleaning chemicals, Clorox GreenWorks, is a nationally recognized brand in the cleaning business. Annihilare, EPA registered and Green Seal™ certified cleaners and disinfectants. These contain the safest ingredients for families, pets, workplaces, neighborhoods, and the environment, and yet are effective as cleaning agents.
Our PerfectCLEAN microfiber towels are scientifically proven to sweep away soil and microorganisms more effectively than sponges and other cleaning cloths.
Safer
Safer
No cleaning chemical residues are left on counter or floor surfaces or in the air of your home, an advantage in homes where infants, children, pets and people with chemical sensitivities and immunity problems reside. Deionized Water attracts the ions in normal household soil and removes them from surfaces. It leaves no chemical residue and is non-toxic.
Greener
Greener
Castle Keepers House Cleaning is a leader in green cleaning. We use natural products that clean better, are safer for your family, and are better for the environment. Our cleaning methodology uses less water and has a smaller carbon footprint than traditional cleaning methods, and is non-toxic.
Part of the Community
Part of the Community
Castle Keepers House Cleaning was founded in 1994, and since then we have been making lives easier for busy people. When you have our Cleaning Professionals come to your home, you have more time to do the things you enjoy. We are committed to the protection of the environment as well as the health and safety of our employees and customers. We use natural products that clean better, are safer for your family, and are better for the environment.
Maid Service You Can Trust
Maid Service You Can Trust
At Castle Keepers House Cleaning we take great pride in our professionalism. Our Cleaning Professionals are better screened, better trained, and provide better cleaning. They undergo a background check, a drug screening, and are thoroughly trained before they enter your home.
Leadership
Leadership
Our leadership team members are known across the US. Castle Keepers House Cleaning was the world’s first residential cleaning service to earn a Cleaning Industry Management Standard (CIMS) certification and its Green Building designation.
Official Policies
Quality Plan
The purpose of this quality plan is to identify the quality management methods being applied to the Customer Service Agreement between Castle Keepers House Cleaning and its customers for residential cleaning. The expected outcome is a clean home and a satisfied customer. Read more
Green Cleaning Policy
Green cleaning is cleaning to protect health without harming the environment. Castle Keepers House Cleaning is committed to the protection of the environment, the health, and safety of its employees and customers, and to providing leadership in green cleaning for the residential cleaning industry. Read more
Environmental Policy
Castle Keepers House Cleaning is committed to the protection of the environment, the health, and safety of its employees and customers, and to providing leadership in environmental stewardship for the residential cleaning industry. Read More
Communication Plan
The organization shall have clear procedures for effective communication among all levels of the organization. Read more
Corrective Action Review Plan
All employees responsible for meeting customer requirements shall have responsibility and authority to initiate corrective action. Read more
