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About Castle Keepers
- Has Castle Keepers earned any certifications?
- Do you provide cleaner training and have strict quality control measures?
- Are the cleaners background-checked?
- How long has Castle Keepers been in business?
- What is meant by your motto, “Cleaner, Safer, Greener”?
- Is Castle Keepers House Cleaning a franchise?
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About Our Cleaning Services
- Will You Do My Laundry?
- Under what conditions can’t you clean?
- What are your rules regarding parking?
- What do you do about moldy shower curtains and tub mats?
- How do you clean electronics like computers and TVs?
- We raise our air conditioner temperature when we are not there. Will this be a problem?
- Does Castle Keepers clean blinds?
- Does Castle Keepers wash walls as part of a deep clean?
- Does Castle Keepers clean high areas?
- Does Castle Keepers wash dishes as part of the cleaning service?
- Does Castle Keepers wash windows?
- Will Castle Keepers clean behind my furniture and appliances?
- Will Castle Keepers' cleaners remove their shoes in my house if I ask them to?
- How often do you come to clean?
- What is the Castle Keepers Inclement Weather policy?
- Will my cleaning service price remain the same or should I expect rate changes?
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Castle Keepers Environmental & Safety Policy
- What is the Castle Keepers Environmental & Safety Policy?
- What is the purpose of Castle Keepers’ Environmental & Safety Policy?
- Who does the Castle Keepers Environmental & Safety Policy apply to?
- What is Castle Keepers’ commitment to the environment?
- How does Castle Keepers reduce its environmental impact?
- How often is the Environmental & Safety Policy reviewed?
- What role do employees play in the policy?
- How does Castle Keepers keep customers informed?
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Castle Keepers Green Cleaning Policy
- What is the Castle Keepers Green Cleaning Policy?
- What does “green cleaning” mean?
- Why should I choose Castle Keepers for green cleaning?
- What is the purpose of Castle Keepers’ Green Cleaning Policy?
- Who does the Green Cleaning Policy apply to?
- What commitments has Castle Keepers made under this policy?
- How does Castle Keepers ensure compliance with the policy?
- What makes Castle Keepers’ cleaning products and processes different?
- Is Castle Keepers a certified green cleaning company?
- How does Castle Keepers help protect customer health?
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What is the Castle Keepers Inclement Weather policy?
Castle Keepers House Cleaning reserves the right to close for business when severe weather conditions prevent local school districts from opening. If our office should remain open despite weather-related school closings, our team members may choose not to work. We will make every effort possible to send another team to perform your cleaning or reschedule your cleaning. If rescheduling is not needed or wanted, you will not be penalized for skipping a cleaning.
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